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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steven Burnett

Steven Burnett

October 28, 2026

5  out of  5
rating by Steven Burnett
"Roxy was very enjoyable to work with. Pleasant but professional 😊"
We responded:
"Steven, thank you for the wonderful review! I am happy Roxy was so helpful!"
Profile photo of Sandy Lariviere

Sandy Lariviere

October 27, 2026

5  out of  5
rating by Sandy Lariviere
"Best customer service, Roxy was just a doll and answered everything I needed to know. A real live person who cared instead of a machine. Love my rates for both home and auto. Sticking with them for good."
We responded:
"Sandy, Roxy will love hearing this! We believe great service means making real connections and ensuring you feel taken care of every step of the way. We’re thrilled you’re happy with your home and auto rates and look forward to being your insurance team for years to come!"
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Lou Schroeder

October 27, 2026

5  out of  5
rating by Lou Schroeder
"Roxy is the BEST!!!!"
We responded:
"Thank you for the great review Lou!"
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Stacy Alcineus

October 21, 2026

5  out of  5
rating by Stacy Alcineus
"Alex and the team have been extremely helpful and patient."
We responded:
"Stacy, thank you for the awesome review! I am happy Alex and my team were so helpful!"
Profile photo of Shannon

Shannon

October 19, 2026

5  out of  5
rating by Shannon
"Roxy was very knowledgeable and helpful with my questions and concerns about my auto policy. She made sure everything was correct and satisfactory with me before ending our conversation. It was a pleasure to deal with her and hope to again if the need should arise. Peter should be very happy to have you as an employee and the whole office can learn and benefit from your excellent customer service skills. Thank you again and GOD BLESS Shannon"
We responded:
"Shannon, thank you for such a thoughtful review! Roxy takes pride in making sure every question is answered and every detail is right before wrapping up. Your kind words about her service mean a lot to our team, and we truly appreciate you taking the time to share them. God bless you, too!"
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Laslo Kis

October 16, 2026

5  out of  5
rating by Laslo Kis
"Quick and accurate answers, even informed me on our dividends."
We responded:
"Laslo, thank you for the great review! I am happy my team was so helpful!"
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Roy Agrusa

October 16, 2026

5  out of  5
rating by Roy Agrusa
"Great experience, Roxanne is very knowledgeable and helpful!!!"
We responded:
"Roy, thank you for the wonderful feedback! I am happy Roxanne was so helpful!"
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James Roddy

October 15, 2026

5  out of  5
rating by James Roddy
"A very positive experience"
We responded:
"James, thank you for the great review!"
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donnie banks

October 13, 2026

5  out of  5
rating by donnie banks
"Peter Weidinger., Steven, Roxy Sloan and the rest of Peter's crew were FANTASTIC!!! VERY NICE AND HELPFUL. I will refer them to everyone who may be looking for insurance or financial investment. GREAT JOB!!!"
We responded:
"Donnie, i’m proud to have Steven, Roxy, and the rest of my team representing our office so well! Thank you for your kind words and for being willing to recommend us to others. I truly appreciate your support and trust!"
Profile photo of Micheal Reddings

Micheal Reddings

October 12, 2026

5  out of  5
rating by Micheal Reddings
"i would like to thank Roxy Sloan, for caring and providing me with exceptional service, which doesn't exist anymore with this automated service crap. it was nice to be helped and taken care of by someone who cares. Thanks again Roxy keep up the good work state farm should be thankful to have you!"
We responded:
"Michael, Roxy will be so happy to hear this! She takes pride in making sure people feel heard and cared for, and I’m glad that personal touch made a difference in your experience. Thank you for recognizing her dedication!"
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Kyle9k

October 9, 2026

5  out of  5
rating by Kyle9k
"No one in tech support knew how to help me. but somehow Cesar was the only one who could help me pay my bill right before a deadline. he was amazing helpful and it made my day to finally have someone fix my problem!! THANK YOU 🙏"
We responded:
"Kyle, I am glad Cesar was able to step in and get everything sorted out before your deadline! It’s great to know he turned a frustrating situation into a positive experience. We’ll be sure to share your kind words with him!"
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eileen mcnally

October 8, 2026

5  out of  5
rating by eileen mcnally
"Steven Weidinger was wonderful! he made the process clear, and explained everything . Steven walked me through the process quickly and he answered all my questions so together I learned the Drive Safe and all the information I needed ."
We responded:
"Eileen, I am happy Steven made getting started with Drive Safe & Save easy to understand! Taking the time to answer questions and explain the details makes all the difference. Thanks for sharing your experience!"
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Carlos Marcano

October 7, 2026

5  out of  5
rating by Carlos Marcano
"Roxy is stellar. Super helpful
Fully recommend her"
We responded:
"Carlos, thank you for the great review! I am happy Roxy was so helpful!"
Profile photo of Rachel Allenby

Rachel Allenby

September 28, 2026

5  out of  5
rating by Rachel Allenby
"Giny was very patient and very welcoming and helpful. My old office closed and she answered any question I had and helped me with my concerns. She even helped me get a lower rate life insurance policy at a higher benefit rate. Thank you Giny Meniucci"
We responded:
"Rachel, I am so glad Giny was there to make the transition from your previous office feel comfortable and straightforward. Thank you for recognizing Giny and the care she provided!"
Profile photo of Scott Harp

Scott Harp

September 18, 2026

5  out of  5
rating by Scott Harp
"Gabby was very helpful and made the whole process very easy. I really appreciated that !"
We responded:
"Thank you so much for the 5 stars, Scott! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Ani B

September 12, 2026

5  out of  5
rating by Ani B
"Gabriela has been attentive and helpful since the first moment we started dealing with each other. I really appreciate her help and guidance in helping me find a product that saves me money and has the proper coverage. Thank you!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Raymond Carbajales

Raymond Carbajales

September 10, 2026

5  out of  5
rating by Raymond Carbajales
"I am very happy with State Farm and I will use them if I have a need in the future. I give them a grade of 100% A+"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Abraham Pirela

Abraham Pirela

September 8, 2026

5  out of  5
rating by Abraham Pirela
"Alex was very helpful and very kind.🙏🏻"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Sendhy Cardona

Sendhy Cardona

August 27, 2026

1  out of  5
rating by Sendhy Cardona
"If I could leave no stars I would.

For the past year, I have experienced ongoing billing issues with this company.

I notified the company of my address change in June 2025; however, my premium was not adjusted to reflect the new address. As a result, I was overcharged by more than $1,000.

After reviewing the matter, the company acknowledged that the error was on its end and advised me that I would receive either a refund or a credit for the overpayment. However, this issue remains unresolved and is still pending with its underwriting department.

In June 2026, I moved to a new address, and leased a new vehicle. I promptly updated my information with the company and received an updated monthly quote of $178. Despite this, I recently received a billing statement showing that I owe $442.38.

I have consistently paid my account on time, but the company’s billing errors, delays, and lack of communication have made it difficult to resolve this matter. I contacted the company’s corporate office and had the issue escalated . However, each time I call for an update, I am told that someone will contact me, but I never receive a callback. I have also been unable to speak with a manager."
We responded:
"Hi Sendhy, thank you for taking the time to share your review. We understand your frustration and would really value the chance to connect and work toward a solution together. "
Profile photo of Andrew Souza

Andrew Souza

August 13, 2026

5  out of  5
rating by Andrew Souza
"Great costumer, Steven helped me out a lot. Thank you, Steven."
We responded:
"Thank you so much for the 5 stars, Andrew! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Courtney Reiner, LMT

Courtney Reiner, LMT

August 4, 2026

1  out of  5
rating by Courtney Reiner, LMT
"I had been a customer for 20 YEARS. Had ONE claim the entire time I was with them. ALWAYS paid on time and in full. I moved recently and decided to switch to Geico to save money. Called in late September/early October 2025 and told them I was starting my new policy in November 2025 and that October would be my last month with them. I was told they would go ahead and discontinue my policy with them. Come to find out they CONTINUED BILLING ME FOR FOUR MONTHS! I have been trying to resolve this issue for NINE MONTHS with absolutely ZERO success! I escalated to the underwriting department since I was CLEARLY getting nowhere with the office. The letter I received states “our records indicate we first received notification requesting cancellation of your policy on February 18, 2026. The request sent via the agent’s office with a cancellation request requested date of November 1, 2025.” Their subpar communication and documentation has resulted in a monetary loss of over $1300 for me. I’m absolutely FURIOUS at this point, and the way this has been handled is an embarrassment to Statefarm as a company…"
We responded:
"Courtney, thank you for your feedback. We understand how frustrating this must have been and would truly value the opportunity to learn more and improve. "
Profile photo of Barbies World

Barbies World

July 21, 2026

1  out of  5
rating by Barbies World
"Gabriella was very RUDE. took up forever to reach an agent to cancel the policy. They kept saying someone will call and we never got the call."
We responded:
"Hi Barbies, thank you for your review. We’re very sorry we didn’t meet expectations and would really appreciate the chance to speak with you directly and make things better. "
Profile photo of Denise Morales

Denise Morales

July 21, 2026

5  out of  5
rating by Denise Morales
"Muy satisfecha con la atención recibida por parte de Gabriela Zavarce!!! Siempre me ha atendido cuando he necesitado ayuda. Muchas gracias!!!"
We responded:
"Thank you so much for the 5 stars, Denise! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Diane Maloney

Diane Maloney

July 14, 2026

5  out of  5
rating by Diane Maloney
"Steven was a doll. I’m a senior and he helped me through everything. Even had a few laughs! Would recommend this agency to anyone looking for insurance. Don’t even think twice and give them a call..😋"
We responded:
"Thanks so much for the amazing review, Diane! We really appreciate your support here in Plantation. Just reach out anytime if you need us - we’re here for you. Thanks so much for the amazing review, Diane! We really appreciate your support here in Plantation. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Jhonatan Rodriguez

Jhonatan Rodriguez

June 24, 2026

5  out of  5
rating by Jhonatan Rodriguez
"Alex Bazan knows his business when it comes to car insurance. He was able to save my entire family hundreds of dollars by switching to State farm. I will not be going back to my old provider. State Farm has a customer for life."
We responded:
"Wow, thank you for the 5-star review, Jhonatan! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"